From memory my last post in this section was written whilst sitting in a hotel in Dubai where I attempted to inspire investigators by telling them what an unbeliavable industry this is and just what can be achieved if you put your mind to it.
Since leaving Dubai I have travelled to Kuala Lumpur, Qatar, Bahrain and Dubai once again and returned only yesterday from Adelaide. Whilst all this travel sounds sexy to some, those that have done it know that it is simply plain hard work and it gets scary when you see the cabin of a plane as your lounge room and when you wake up in a motel wondering what town or country you are in. My wife must be the most understanding person I know to put up with me.
The point of this post is not to tell you about my travels, but to tell you what I continue to learn as I meet investigators around the world.
ASSI has branched out from delivering just investigator training into delivering training in logistics, security, risk management and now emergency response managment.
What you must understand is that everything that anyone does in their life is an investigation.
Working out what is for your dinner is an investigation, finding out what you partner spent at the shops is an investigation, knowing how to respond to an emergency situation is an investigation.
Many people look at an investigator as being a person that looks for missing persons or who conducts insurance investigations or catches cheating spouses out.
Nothing could be further from the truth. An investigator is someone that can look at any situation or event and break it down to its simplest form and then work throught the event piece by piece until they understand it. The same as you would in any general investigation.
I am travelling the world showing managers, investigators, CEO's in fact anyone that cares to listen, how to look at situations from an investigators point of view rather than the tunnelled vision approach that so many people have.
I recently conducted Emergency Response Training in the Middle East for a number of major Petro Chemical plants. Many said I was crazy as I have never worked in that industry and that I would be laughed away.
Nothing could be further from the truth, the approach I had was to look at an emergency as an investigation. Before you know how to respond to an emergency situation you have to undersdtand what you have got or the environment that you are working in., then you have a look at your human and technical resources, then you look at what has happenned and what information you have, then you look at what you need to get etc etc.
As you can see, it is an investigation and you simply have to work through the process.
My point in putting this information forward is to try to get across that you should never limit yourself to one area. Investigations encompasses so many areas and you are only limited by your imagination.
I have been told that I am so lucky to do what I do. THere is actually no luck, it is simply a matter of looking at the big picture and looking for opportunities. Most of all it is about taking risks and bel;ieving in yourself and what you can do.
To finish off, I need to reinforce the importance of communications. In every country I have visited and every person I have spoken to the same issue is raised when talking about failures and it is always the same answer, it is the lack of clear communications.
If you are to suceed in this industry you need to be contactable at all times. I dont mean you have to sit at your computer or have a phone to your ear whilst you are in bed but you need to be able to be contacted and respond to important inquiries as soon as they are received.
As I mentioned above, I have just returned from Adelaide where I ran a course for a military unit that is dependant on clear communications. Whilst I cannot talk openly about the training due to the nature of their business I take my hat off to the people involved as they listened and applied the concepts I put forward which resulted in a final exercise we conducted being a total succees under very trying conditions.
ASSI is running the 2nd International Intelligence Course in April and May (Details on our website)and I would encourage anyone that is interested in learning more about getting ahead in this industry and communication more effectively to join us for what I have no doubt will be one of the best communication courses ever offered.
Adrian Francis
ASSI
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